Services

Gain peace of mind by using a value-added services company 

A comprehensive line of services for France and Europe

PEBIX has served clients with its full range of POS services for more than 15 years. Backed by a strong national presence in France and a European network.

PEBIX support its clients from the project design and planning stages all the way through execution and maintenance on-site.

Project Management

PEBIX organizes itself around the projects it undertakes, benefiting from: 

  • A team of project leaders specialized in store solutions
  • A comprehensive project database including many collaborative tools
  • A strong experience based on a large number of successfully completed projects

Logistics Platforms

  • 1000 m² of storage warehouses in Dollot (89)
  • Shipments management throughout France and Europe
  • SaaS-based inventory management tool with dedicated access for each customer

Customer Service Hotline

The PEBIX Hotline ensures the reception, diagnosis, and resolution of the problems encountered by its clients.

  • Monday to Friday, from 8:00 am to 8:30 pm
  • Trilingual: French, English, Spanish

Case-by-case massive deployment and installation

  • Schedule creation
  • Integration platform
  • Shipments management on site
  • Hotline adaptable according to deployment needs

Repair lab and preparation

  • Multiple brands of cash register and POS servers and equipment
  • Electronic payment
  • Coupon printing
  • CHECKPOINT anti-theft equipment and hardware

In-store RFID solution installation

  • CHECKPOINT RFID anti-theft system installation
  • Complete RFID payment system installation

On-Site Maintenance

+50 technicians located throughout France making daily maintenance calls

  • Between 700 and 1000 interventions per week